Correction Policy & Grievance redressal

Correction Policy For The Technical Voice ( www.ESBMP.ORG )

The Technical Voice (hereinafter referred to as “The Technical Voice” / “We” / “Us” / “Our”) would like to inform you, through this Corrections Policy, about the corrective measures We adopt in case We find that some incorrect information has been published on Our Website. We are conscious of our accountability to Our readers and fully understand that it is Our responsibility to make the correction and also inform you about the same subsequently at the earliest.

Premise

The Technical Voice ( www.ESBMP.ORG ) strives to present its audience with accurate and complete news reports based on all the available information at the time We are reporting the news. We endeavor to be promptly responsive in correcting errors in the material published on Our Website as soon as it comes to Our notice. We being a digital platform run a correction and a clarification on Our social media handles or share an editor’s note presenting the corrections made and what the error was in detail apart from updating it in Our content. In case of a major mistake that can amount to spreading misinformation, We apologize to Our readers in a duly and timely manner.

Updating a Report

We make it a practice to put notes on stories if a story has been updated. It is important for Us to use a correction, clarification or editor’s note to inform readers whenever We correct a significant mistake or edit a story to include comments, and updates from a stakeholder. If any error occurs on Our fact-check (which is done in accordance with Our Fact-Check Policy available at [ “Fact-Check Policy”]) and once it comes to Our notice, We update the article accordingly and at the top of the article, We mention in bold “[Correction: updated Info…]” and explain the correction made. We also request Our community members to send the correction at editor [email protected] and also, at the bottom of every article, We provide readers with an option to suggest corrections if any.

Corrections

If We are substantively correcting an article, photo caption, headline, graphic, video or other material, We promptly publish a correction explaining the need for the said change.

Clarification

When Our journalism is factually correct but the language We used to explain those facts is not as clear or detailed as it should be, the language is rewritten and clarification is added to the story. A clarification is also used to note if We initially failed to seek a comment or response that has since been added to the story or that new reporting has shifted Our account of an event.

Editor’s Notes

A correction that calls into question the entire substance of an article or raises a significant ethical predicament may require an editor’s note, is followed by an explanation of what is at issue. A senior editor approves the addition of an editor’s note to a story.

Other Corrections Policies

When an error is found by a reader and posted to the comment stream, Our community engagement team can indicate in comments that it has been corrected.

When We publish erroneous information on social networks, We correct it on that platform. We retract the incorrect information if We cannot alter it.

We do not attribute blame to individual reporters or editors (e.g. “because of a reporting error” or “because of an editing error”).

Reporting inaccuracies

If you believe a story we have published is inaccurate, please contact the editorial team via ‘Suggest A Correction’ section that appears at the end of every web story that is published. You can also mail us at [email protected].

Take-down Requests

As a matter of editorial policy, We do not entertain take-down requests. If the subject claims that the story was inaccurate, We are prepared to investigate and, if necessary, publish a correction.

In situations where fairness demands an update or follow-up on Our previous coverage, We oblige, considering whether further editorial action is warranted, but not to remove the article as though it had never been published.

When We publish publicly available personal data, We only review takedown requests if the person involved is under threat of physical harm because of the existence of such material.

We help with content modification with AI tools (like ChatGPT, Google Gimini, and others), so any correction or wrong information is acceptable and the change is instant. So if you take any action, please provide the correction details. We will change our content and image Please mail story link [email protected].

Grievance redressal

The grievance sent to the Grievance Officer should include the below mentioned details:
• Full name & contact details including complete address, phone number, email of the aggrieved person.
• Link to the content published on The Technical Voice ( www.TechnicalVoice.Com ) for which grievance is being filed.
• Date of publication of the content for which grievance is being filed.
• Nature of the grievance, please specify as follows:
o In case of written content, specify the exact words or para of the article which according to you is violative of Code of Ethics.
o In case of audio/ videos programmes, specify exact time stamps of section of such programme which according to you is violative of Code of Ethics.
o Mention the exact provision from the Code of Ethics that you consider has been violated by the content for which grievance is being filed & summarise how such content is violative of that provision.
Any grievance received in which any of the above specified details is missing, will be rejected without any intimation to the person sending the grievance.
Our aim is, in all cases, to resolve grievances received about the content published on The Technical Voice ( www.TechnicalVoice.Com ).com as satisfactorily and quickly as reasonably possible, in no case later than fifteen (15) days from the date of receipt of such grievance.
The aggrieved person is at the liberty to appeal to Indian Digital Media Association, the Self Regulatory Body of which we are member of, for their grievance, if they believe that the  response received from us doesn’t adequately address their grievance or in case no response is received within fifteen (15) days from the date of sending grievance to us.